Problem-solving

Problem-solving :

It involves a structured approach to identify, analyze, and resolve production issues.



5 C's of problem-solving:

The 5Cs are 

1)Conditions, 

2) Correlations, 

3) Contributions, 

4) Causes, and 

5) Corrections.




Problem-Solving Techniques:

  1. Trial and Error: Testing different methods for a solution to problem.
  2. Lateral Thinking:  Using unconventional approach or angles for  the problems.
  3. Divide and Conquer: Breaking down large/complex problems into smaller/manageable parts.
  4. 5 Whys: Ask "why" repeatedly to find out the root cause.
  5. Fishbone Diagram : Visually mapping out  causes of a problem to identify root issues. Also known as 'Ishikawa'.
  6. Working Backwards: Starting with the desired final result and work backward to determine the steps required to reach desired result.
  7. SWOT Analysis: By evaluating the Strengths, Weaknesses, Opportunities, and Threats related to a potential solution.
  8. PDCA Cycle (Plan-Do-Check-Act): A four-step  method for continuous improvement.
  9. Take a Break: Stepping away from a problem can allow the mind to reset, fostering unexpected solutions.

Important Techniques of Problem Solving:

  • TRIAL AND ERROR
  • BRAINSTORMING
  • ROOT CAUSE ANALYSIS
  • WORK BACKWARDS
  • SWOT
  • PARETO
  • WHY WHY HOW ANALYSIS
  • FISH BONE DIAGRAM
  • PDCA

Listen for Team:

  • Explore by asking questions
  • Affirm to show you're listening
  • Reflect your understanding
  • Silence (listen some more)
  • Collaborate with Empathy

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