Problem-solving
Problem-solving :
It involves a structured approach to identify, analyze, and resolve production issues.
5 C's of problem-solving:
The 5Cs are
1)Conditions,
2) Correlations,
3) Contributions,
4) Causes, and
5) Corrections.
Problem-Solving Techniques:
- Trial and Error: Testing different methods for a solution to problem.
- Lateral Thinking: Using unconventional approach or angles for the problems.
- Divide and Conquer: Breaking down large/complex problems into smaller/manageable parts.
- 5 Whys: Ask "why" repeatedly to find out the root cause.
- Fishbone Diagram : Visually mapping out causes of a problem to identify root issues. Also known as 'Ishikawa'.
- Working Backwards: Starting with the desired final result and work backward to determine the steps required to reach desired result.
- SWOT Analysis: By evaluating the Strengths, Weaknesses, Opportunities, and Threats related to a potential solution.
- PDCA Cycle (Plan-Do-Check-Act): A four-step method for continuous improvement.
- Take a Break: Stepping away from a problem can allow the mind to reset, fostering unexpected solutions.
Important Techniques of Problem Solving:
- TRIAL AND ERROR
- BRAINSTORMING
- ROOT CAUSE ANALYSIS
- WORK BACKWARDS
- SWOT
- PARETO
- WHY WHY HOW ANALYSIS
- FISH BONE DIAGRAM
- PDCA
Listen for Team:
- Explore by asking questions
- Affirm to show you're listening
- Reflect your understanding
- Silence (listen some more)
- Collaborate with Empathy


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